Returns & Exchanges

At Loose Leaf Tea Market, we want you to be fully satisfied with your artisanal blends; if you are not happy with your purchase, we offer a 30-day window for returns on accessories and unopened tea products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare Your Package

  Ensure that the tea remains in its original, unopened heat-sealed packaging and securely pack the items to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our tea masters inspect the returned items, we will process your refund or store credit within 5-7 business days.